Recently, a new enhancement has been built into Control Hub to simplify and automate user management workflows. Chad The following is the hierarchy of settings application, including session type restrictions to facilitate the migration of customers out of session types: Site restriction, session type restrictions, and user override are at the same level, and the most restrictive rule is applied. Albania Kyrgyzstan To reorder the rank of your messaging template, click on, To reorder the rank of your calling template, click. Montenegro Japan Sweden Western Sahara GET /v1 /licenses/ {licenseId} URI Parameters licenseId string required This ID is used in other systems, such as Webex Control Hub. Enjoy better hybrid meetings. China United States Understand operations at every level Get real-time insights into user adoption and engagement, historical quality of service, calling metrics, Webex messaging engagement, and device utilization. When a settings template is applied to a group, all users of the group inherit the value that is specified in the settings template. Myanmar When entering a user's name, make sure to include their last name, otherwise you may run into issues. Can Macros/UI Buttons be templated from Webex Control Hub so that they can be applied to endpoints as they are registered en mass instead of on an individual basis? Welcome to the Webex Community. Hi everyone, in my company we have many users of the Webex services (more than 50) but only 4 active licenses that are granted to those who request them from time to time. South Georgia and the South Sandwich Islands Cambodia St. Vincent and Grenadines Yemen Republic Of New Caledonia Czech Republic Yes, thank you! Resend an invitation email from Control Hub Colombia Morocco Norfolk Island Not really Andorra Wallis/Futuna Isls. That particular setting follows the setting value at the user level, whereas the rest of the settings in that service continue to follow the template. From what I see right now it looks like you can only enable/disable the macro engine, and has no options for UI Editor. Above: Control Hub dashboard Control Hub enables you to provision, administer, and manage Webex services and Webex Hybrid Services, such as Hybrid Call Service, Hybrid Calendar Service, Hybrid Directory Service, and Video Mesh. Germany Swaziland Italy Cuba Uzbekistan Bolivia You save time on troubleshooting and users get back to work faster. Christmas Island Internal meeting policy allows the admin to decide whether users of their organization can have external users in meetings conducted on their site. My problem: how can I check the names of users who have an active license Tip: Ensure that you have set up the auto-assign template to streamline license provisioning for newly added users. Upgrade a User's Webex Calling License. Viet Nam Algeria Kuwait Lets take a deeper look at these new enhancements. Angola Any changes that you make to user accounts in Site Administration, If you add new users in Site Administration, If a user has access to more than one linked Webex site, then the preferred Webex site for that user is the first Webex site that was linked to Control Hub. Canada Bermuda French Southern Terr. Tajikistan With the new bulk license assignment and setting template capabilities, admins can set up licenses and settings one time and be assured every user in their organization is being provisioned consistently. Seychelles Argentina Guam US Minor Outlying Is. Jamaica Australia The group APIs are documented on developer.webex.com. This can save you time when assigning licenses to users. Sint Maarten Netherlands Antilles Malawi As discussed in the section above, an administrator can apply automated license and setting templates to user groups. Sri Lanka In addition, they can also utilize the license assignment to modify the licenses for existing users of their organization or group by selecting Existing Users as the scope of their modification. Macau Align your goals with what matters most to you and your users. Get step-by-step guidance and checklists in Control Hub that walk you through everything you need to get your users up and running quickly. Note: Template ranking is evaluated for each settings template type: meeting, messaging, and calling. In general, the following is the hierarchy around setting assignments: Note: Any changes that are made to the users settings at the organization level, using settings templates, or using user overrides, can take up to 8 hours to apply on the user. Reach out to devsupport@webex.com to start using RESTful APIs. Bangladesh Still have questions? Linked site string The site is a linked site. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Uruguay Malaysia Netherlands Options. Remember that each template is associated with a cluster and your partner organization. Coordinate access to your firewall, DNS management tools, and VPN settings to ensure you optimize your network setup and configuration. Collaboration restrictions, or external meeting policies allow you to decide whether users of your organization can attend meetings in sites external to their organization. Select the Professional, and click Save . Get the Report Create a seamless, smarter admin experience. Syrian Arab Republic Bosnia and Herzegovina Click Import, select your file, and click Open. A powerful REST API that allows for seamless Webex integration. Barbados Latvia Settings templates require user accounts to be linked to Control Hub and Webex Identity. Management and analytics overview Small business account management (paid user), Analytics for you Cloud Collaboration portfolio, control of activation emails setting in Control Hub, Advanced diagnostics and troubleshooting in Control Hub, Explore Analytics for Cisco Webex Meetings and Cisco Webex Teams, Set up automatic license assignments in Control Hub. The user list has been enhanced for easy perusal with better search and filtering capabilities. In addition, the user details page has been enhanced into a full-page view with an easy-to-use tab structure to navigate across different components of a users details. Kosovo For instance, the meeting setting template allows the administrator to control which users can join meetings conducted in their organizations, what the meeting policies are, and how a user must behave when they attend meetings in other organizations. Iceland Tuvalu You can override the specific settings at the user level. Zambia I understand I can unsubscribe at any time. We are currently linking all Webex meetings sites managed in Webex Site Administration to Control Hub. Manage your services and users, provision devices, view detailed analytics and reporting, and configure security and compliance policies. Automated license assignment is a mechanism to assign licenses to either the entire organization or to a group of users using a pre-determined license template. siteUrl string The Webex Meetings site associated with this license. Micronesia Aruba Slovenia Ethiopia Select Edit . Ireland For example, rank 1 is higher than rank 2, and so on. Tunisia Heard/McDonald Isls. Oman Korea (South) Guinea-Bissau The meetings sites link to an existing Control Hub organization based on the: We create a new organization in Control Hub if we can't link the meetings sites to an existing organization. Cook Islands To learn more, see Collaboration restrictions for Webex Meetings in Control Hub. In case the site has a certain feature set to FALSE, users can't use that feature even if they had a settings template with the feature set to TRUE. Before you begin If you have more than one CSV file for your organization, then upload one file and once that task has completed, you can upload the next file. Sudan Canada Kazakhstan Please enable it and reload the page. Peru Curacao Monaco N. Mariana Isls. Can Macros/UI Buttons be templated from Webex Control Hub so that they can be applied to endpoints as they are registered en mass instead of on an individual basis? Get started. Netherlands To reorder the rank of your meeting template, click, To delete your template, click on the template and select, To modify the template, click on it and modify the toggles. El Salvador Webex desk and room devices integration. AFAIK the UI part is not yet available in Control Hub. Brunei Darussalam Congo, The Dem. Guatemala Mauritius Vatican City Australia Cisco Webex Control Hub Essentials . Madagascar Serbia Click Export to download the file and you can enter user information in a new line in the CSV file. Panama Some spreadsheet editors remove the + sign from cells when the .csv is opened. You can use the REST API to manage your Control Hub account, your Webex App deployment, or Cisco Webex Hybrid Services resourcing. Get started. Montserrat Cte d'Ivoire Macedonia Getting started can be simple. Automatic license assignment With automatic license assignment, users that are added to Control Hub can automatically start using their assigned services. Suriname Turkmenistan You can't assign enterprise content management permissions to users using the license template, see Enable Content Management for Users in Cisco Webex Control Hub for details. Germany Maldives If you have an active license template, leave all the service columns blank and the template is automatically assigned for the new user in that row. Zimbabwe. Meeting settings templates have the following special properties, apart from the common behaviors of the settings template: Site and session type restrictions are still honored, although a settings template is applied to a group. Webex Callings Site Survivability stops service disruptions, Rugged wireless Cisco phone boosts frontline productivity, Improve Customer Journeys with AI-Enhanced Agents and Data, Cisco strengthens Webex Calling with South Korea data center enhancement, Enabling powerful Contact Center and Calling capabilities with the flexibility of the Webex portfolio. Solomon Islands Sierra Leone Brit/Indian Ocean Terr. You can create and use settings templates to apply collections of settings to groups of users in Control Hub. Control Hub, the unified administration portal for the Webex collaboration suite, provides a scalable administration experience by empowering IT administrators securely deploy and manage the entire Webex Suite of products within their organization. Saint Kitts and Nevis Control Hub provides an easy-to-use, intuitive way to navigate and manage Webex services. Analytics gives you access to interactive data visualizations that show the details and descriptions of Webex meetings. Bhutan If you have more than one CSV file for your organization, then upload one file and once that task has completed, you can upload the next file. Guernsey User groups allow administrators to logically organize their users based on different organizational profiles for the purposes of bulk administration. United Kingdom Chile Saint Martin Every user thats onboarded into that organization or group will get the licenses specified. Ecuador When work went hybrid, we did too. You can also sign in to Control Hub at https://admin.webex.com using your Site Administration credentials. each user provisioned on Webex can be managed from Control Hub's user detail pane. Watch video (2:23) Finland Svalbard/Jan Mayen Isls. Eritrea You can access quality data about Webex meetings that are in progress or that have occurred within the past 30 days, and data about participant details, video quality, audio quality, and more. Click View Templates . In addition, the meeting settings described in the following sections apply when the users of the organization host or attend meetings on their internal sites. Sao Tome/Principe Nicaragua Tanzania They authenticate at the IDP and gain access to their Webex account. -------------- As always, if there is a special circumstance, the admin can continue to modify the licenses of an individual user through the UI or using the user CSV file. Settings template values apply to both host and attendees of the sites. Setting templates offers an extensive range of controls to equip the administrator with the infrastructure they need to adequately manage all their users features and restrictions. Meeting templates apply to users of both Control Hub-managed and Site admin-managed sites. Align your goals with what matters most to you and your users. Users can also search for and find the device they want to connect with using the Webex Meetings desktop app. Samoa St. Helena Mayotte Palau Afghanistan Meeting templates apply to users of both Control Hub-managed and Site admin-managed sites. Similarly, any setting that only exists in the settings template acquires its value from the settings template (with any overrides on the user level, if applied). If you have an active license template, choose Add services only. Use meeting settings templates to assign meeting settings to a group of users. Click. The Webex team is very excited about all the recent developments within the user management area and look forward to bringing more enhancements in the months to come. An admin can decide whether external meetings are completely blocked, or if they are open to users to specific external domains. Gabon Search and select a group for this template in the search box. You can also access data about how many minutes people are . Palestinian Territory, Occupied Administrators typically have two key considerations in terms of managing users provisioning them with the right licenses and configuring them with the right set of policies that are in accordance with the companys legal and compliance frameworks. Thailand Philippines South Sudan If you leave this field blank, the user is assigned to the default location. Serbia and Montenegro The User ID/Email (Required) column is the only required field. From the customer view in https://admin.webex.com, go to Users, click Manage Users and choose CSV Add or Modify Users. Reunion Kenya Bahrain Portugal Dominica Pitcairn Gambia 05-26-2022 08:46 AM. In the past, administrators leveraged traditional methods such as CSV, and sometimes manually updated many users. An administrator can create a license template to automatically assign licenses to new Spain Luxembourg Paraguay Don't worry about VPN trafficusers can join meetings without a VPN and you can configure your VPN to direct traffic to the internet or set up tunnels after you configure . This is your home to ask questions, share knowledge, and attend live webinars. San Marino I would like to receive email communications about products and offerings from Cisco and its Affiliates. To assign a location, enter the the name in the Location column. People Insights profiles that show real-time business and professional profiles of meeting participants. Bulgaria Mexico American Samoa United Kingdom Sign up to stay in the loop! Each service (meeting, messaging and calling) has a setting template of its own the administrator can define and apply to a group of users. Ghana Please select Grenada Togo Ukraine We are linking your existing Webex sites to Control Hub, so you can access and manage those sites and users in Control Hub. Questions about license assignments Select license assignment scope Configure automatic licensing for users at the organization level Russian Federation South Africa Getting started can be simple. A group can have only one settings template of any given type. Mauritania Note: Before you begin you must have an active administrator email address with the same domain as the accounts you're converting. For example, if there are some users that need recording and some users that dont, simply create two setting templates; one with recording enabled, the other with recording disabled and assign the templates to the two groups. Virgin Islands (U.S.) Set up automatic license assignments in Control Hub Read about how automatic licensing works, and how to set it up for your organization's groups or users. You can decide if you want to automatically or manually send activation emails with the control of activation emails setting in Control Hub. Poland Rwanda Beyond these, Control Hub has also improved the activation email sending mechanism with manual control and localization preferences. In case of a conflict, we recommend that you place the most restrictive template at higher rank. Control Hub managed site string The site is managed by Webex Control Hub. Azerbaijan By automating administration, user management and provisioning can be performed from an existing tool, rather than using the Webex Control Hub. In addition, over the next several months, Webex will expand the mechanisms for group creation and management through the Control Hub portal and through the Azure AD directory connector. Critical user information is only one-click away and editing policies or user properties has never been easier. To review the progress of your task, see Manage Tasks in Cisco Webex Control Hub. Taiwan The Webex APIs include several APIs that allow administrators to programmatically perform administrative actions such as provisioning a user or assigning a license to a user. User override or site restrictions or session type restrictions. Jordan To provision BroadWorks users in Webex, without assigning the Integrated IM&P service: Sign in to Partner Hub, and find the BroadWorks Settings page. Each user's profile can include their title, work history, social media links, and more. If you have specific directory and external numbers for each new user, then include the leading + for external numbers without other characters. After site linking, you can still sign in to Webex Meetings sites and Webex Site Administration. Slovak Republic Iraq Nauru Response properties that are not applicable to the license will not be present in the response. Specify the license ID in the licenseId parameter in the URI. Honduras Marshall Islands Analytics gives you access to interactive data visualizations that show the details and descriptions of Webex meetings. Falkland Islands Nepal You can't assign enterprise content management permissions to users using the license template, see Enable Content Management for Users in Cisco Webex Control Hub for details. Antarctica All active and verified users are linked to Control Hub. You can use the comma-separated value (CSV) template to add up to 20,000 users to your organization and assign services at the same time. Antigua and Barbuda Mozambique Austria Costa Rica Meeting templates are a fast and easy alternative to using session types or CSV files for bulk user management. Central African Republic The most restrictive of the options take precedence. Faroe Islands A settings template is a collection of custom settings for services like messaging, meeting, and calling. Country * Cisco Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, JavaScript is not enabled. These methodologies were not only error prone, but also proved to be time-consuming and inefficient. Libya You can add a user to multiple groups. Mongolia Cocos (Keeling) Islands Iran Denmark Control Hub is a web-based, intuitive, single-pane-of-glass management portal. If you already have users in Control Hub, then they get linked to your Webex site for an enhanced meeting experience with Control Hub. Tonga Add Multiple Users in Cisco Webex Control Hub with the CSV Template, Small business account management (paid user), Enable Content Management for Users in Cisco Webex Control Hub, If youre adding users as supervisors for Cisco Webex Contact Center, then you must. Cisco WebEx Meeting License Cisco Webex License features user-based licensing which requires that you purchase a license for each user that intends to host meetings. Djibouti Benin Vanuatu Congo If the user is in sites A and B and site A has in-meeting chat ENABLED while site B has in-meeting chat DISABLED, when the user hosts the meeting on site A, the user will have the chat option. Questions about license assignments Select license assignment scope Configure automatic licensing for users at the organization level Webex Desk Camera offers high quality video up to 4k Ultra HD even with low light performance. Hungary Puerto Rico Lesotho Equatorial Guinea You can also access data about how many minutes people are spending in meetings, the quality of those meetings, and what type of audio people are using. Detailed troubleshooting data to pinpoint anything that could impact your meeting quality. Sweden Admins can specify what licenses they would like to award to either all the users in their organization or to a group of users. Mali When you add a user to more than one group with templates assigned, Control Hub utilizes the template ranking to identify which templates setting values are applied to the user. A settings template can apply to multiple groups. This range of capabilities allows admins to meet their organizations unique user policy requirements. Fiji Cyprus Romania Webex Control Hub Control Hub is the central interface to manage your organization, manage your users, assign services, view usage analytics, and more. Select the provisioning template you want to apply to this user. Burundi New Zealand Once the problematic link is identified, Control Hub provides diagnostic information for understanding the issue and the cause. Cameroon France This can save you time when assigning licenses to users. Get step-by-step guidance and checklists in Control Hub that walk you through everything you need to get your users up and running quickly. Namibia Control Hub Manage, analyze, and secure your Webex services Control Hub offers a holistic view of all your Webex services. Users who have signed in to the Webex Meetings desktop app can view a list of all the Webex desk and room devices registered to their organization. Bonaire Additional features, storage, and support start at just one low price. Egypt Turks/Caicos Isls. When the user hosts a meeting on site B, the user wont have the chat option. Control Hub, the unified administration portal for the Webex collaboration suite, provides a scalable administration experience by empowering IT administrators securely deploy and manage the entire Webex Suite of products within their organization. See these additional help articles: Collaboration restrictions for Webex Meetings in Control Hub, Frequently asked questions: settings templates and meeting templates, General templates that uses settings that apply across services. Virgin Islands (British) Spain Greece Jersey Guyana Martinique In addition, you can also specify what features the users can use using the external settings listed in the template. Malta India Settings templates require user accounts to be linked to Control Hub and Webex Identity. Lithuania Turkey Guadeloupe Nigeria You can close the browser or this window and your task continues to run. Our monthly newsletter, The Collaboratory, features fresh insights from collaboration experts, plus tips & trends, new product announcements, and the latest on the biggest events of the year. Bahamas Enjoy better hybrid meetings. The following is the hierarchy to process meeting settings: If you apply a session type, settings that are common between the settings template and the session type observe the previously described hierarchy. Was this article helpful? Lebanon Croatia Indonesia Venezuela If any of the restrictions are false, the client is restricted from joining a meeting. See Cisco's land Islands However, recently Webex has added API support for administrators to create groups natively in Control Hub. Switzerland Norway If you have multiple domains, you can create an admin login . Greenland Belize For additional resources, click here. Cape Verde Cayman Islands Georgia Qatar Bouvet Island Webex creates the user via sideboarding and then redirects the user to your identity provider (IDP). United States The lower number rank, the higher the value. siteType enum The type of site associated with this license. Licenses - Get License Details | Webex for Developers Get License Details Shows details for a license, by ID. An admin can use the CSV file to change the. Liechtenstein However, the session type determines the value for settings that exist only in the session type. Haiti St. Pierre and Miquelon Moldova Home | Control Hub | Control Hub Settings Templates. Admins can also remove licenses using this method. If you apply a meeting template to a group, each user in the group inherits the template values. Analytics gives you access to interactive data visualizations that show the details and descriptions of Webex meetings. We suggest you use a text editor to make .csv updates. Gibraltar Trinidad and Tobago Singapore The Webex site linking process links a Webex site to Control Hub and gives you access to: Analytics for you Cloud Collaboration portfolio, including Webex Meetings. Tokelau IT administrators can now focus their time on more important business critical things while running repetitive tasks on autopilot. Papua New Guinea WebEx Control Hub Templates - Macros/UI Editor Buttons, Customers Also Viewed These Support Documents. Comoros Settings template values apply to both host and attendees of the sites. Kiribati Our resources will get you there. Licenses assigned to users in Site Administration carry over to Control Hub. Burkina Faso Dominican Republic Liberia To check if your Webex meetings site has already been linked, sign in to Site Administration and look in the Site Information for Cisco Webex Control Hub: Enrolled. Israel One of the key administrative tasks in Control Hub that administrators spend most of their time on is user configuration and management. Estonia Belarus Senegal Belgium All of this can help keep data safe and meet regulatory needs. Pakistan Saudi Arabia You can also access data about how many minutes people are . Settings that are part of the settings template apply to all sites in the organization. The Webex site linking process links a Webex site to Control Hub and gives you access to: Analytics for you Cloud Collaboration portfolio, including Webex Meetings. You can drill down into any Webex session and understand the network paths from wherever the user is working, including all routes that data travels. File and whiteboard sharing - If unchecked, the restricted user cannot share files or the whiteboard. Hong Kong Site Admin managed site string The Webex site linking process links a Webex site to Control Hub and gives you access to: Analytics for you Cloud Collaboration portfolio, including Webex Meetings. Armenia Guinea France If you use a spreadsheet editor make sure to set the cell format to text, and add back any + signs that were removed. Users may or may not receive activation emails from Webex when they're linked from Site Administration. Set up automatic license assignments in Control Hub Read about how automatic licensing works, and how to set it up for your organization's groups or users. For example, a user is part of Group A with in-meeting chat ENABLED. Webex site linking doesnt change the privileges available to administrators in Site Administration or Control Hub. Anguilla The CSV file is uploaded and your task is created. Previously, the only mechanism to create groups in Control Hub was by synchronizing groups from an on-premises Active Directory through the Cisco Active Directory Connector. French Polynesia Laos Botswana Privacy Statement for more information. Niue On a side note Webex hasnt been spelled as WebEx for a few years. Like automated license assignments, setting templates offers bulk management capabilities for settings and policies. Timor-Leste Somalia Along with bulk provisioning and improved tooling around groups, Webex has completely transformed the user management user interface through lean user experience techniques and modern workflows. To assign a service, add TRUE in that service's column, and to exclude a service, add FALSE. You can use the comma-separated value (CSV) template to add up to 20,000 users to your organization and assign services at the same time. The license service in Control Hub gives user3 the services specified in the Auto License Template and user3 can start using Webex. Uganda Settings that are part of the settings template apply to all sites in the organization. You can use settings templates to apply settings to external meetings (meetings hosted on sites outside of your organization). Brazil From what I see right now it looks like you can only enable/disable the macro engine, and has no options for UI Editor. When work went hybrid, we did too. Choose either Add services only or Add and remove services. In addition, remote management with Webex Control Hub is very simple. Niger Saint Lucia United Arab Emirates From the customer view in https://admin.webex.com, go to Users and select the User whose license you want to change. Isle of Man French Guiana If you have an active license template, leave all the service columns blank and the template is automatically assigned for the new user in that row. 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